ASSISTING THE PUBLIC SECTOR TO DELIVER CRITICAL COMMUNITY INFRASTRUCTURE AND SERVICES FOR THE BENEFIT OF THEIR CONSTITUENCIES.
 
 

Altus provides traffic management services in support of local, state and federal government activities including civil works, maintenance and events.

 

OVERVIEW

  • Customer Imperatives

    • Want to be able to book traffic management ambiguously, with the provider filling in the details

    • Want provisioning to be accurate where required, such that there is approved access for the project

    • Want full compliance with overarching management plans for quality, safety and training

    • Want best value

    • Want consistent staffing

    • Want compliant, supporting documentation to support commercial operations

    • Want responsiveness where an issue is raised

    • Delivery Focus

      • Traffic management is able to be booked efficiently and on short notice

      • Projects are provisioned correctly with the necessary plans and permits in place to allow work to commence on schedule

      • Staff are onsite at the correct time with the correct equipment

      • Staff follow processes correctly in accordance with overarching management plans for safety, quality and training

      • Staff are professional and physically engaged with the movement of people, vehicles and contractors onsite

      • Invoicing is correct and supported by documentation in accordance with customer requirements

KEY VALUE PROPOSITIONS

  • Technical/Safety

    • Altus has demonstrable expertise in the safe management of traffic for the full range of locations and environments in which maintenance work is undertaken

    • Altus is intimate with the Australian provisioning landscape, ensuring the correct permits and licenses are in place to commence work

    • Altus ensures that overarching safety, quality and training requirements are implemented and evidenced onsite

    • Altus is proactive in the identification and management of potential safety concernse

    • Altus supplies people and equipment who are most suited to the profile, location and timing of projects

    • Altus supervises and audits their teams to identify opportunities for continuous improvement

    • Altus has been independently accredited in WHS and Quality since 2005

    • Commercial

      • Altus delivers timely and rapid traffic control setups to give contractors more time on the project

      • Altus considers opportunities in the planning stage to manage traffic more efficiently and cost effectively

      • Altus has the scale and capacity to service peaks in demand on short notice, including incident response

      • Altus identifies strategic opportunities to provision for multiple sites, providing maximum flexibility to customers for the timing and location of their work

      • Altus works with customers to meet requirements for invoicing and supporting documentation in support of commercial operations

      • Reputational

        • Altus provides professional and courteous staff that reflect well on a customer brand

        • Altus uses a modern, well maintained fleet and associated traffic equipment to convey professionalism and enhance perceptions of the customer

        • Altus operates in accordance with Australian standards and state regulations for traffic management services and do not put customer reputations at risk

        • Altus management is responsive and transparent in the resolution of concerns, incidents or issues

        • Cultural

          • Altus seeks to understand customer imperatives intimately, so as to meet these imperatives through every level of our organisation

          • Altus encourages the induction of site specific staff to align customer cultures

          • Altus responds to customer requests for the removal or addition of people

          • Altus is proactive in their advice and support of customer imperatives to contribute to their success

          • Personal

            • Altus values relationships

            • Altus provides personalised, responsive and senior level support for urgent customer requests

            • Altus is responsive and respectful of customer chains of command

Start a conversation to discover how Altus can help you deliver.